![]() They're also applicable regardless of the comment's tone.Ĭontributions should be travel related. These guidelines and standards aim to keep the content on relevant and family-friendly, without limiting expression or strong opinions. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. You can sort and/or filter them by time of year, review score, and more. ![]() language, whether it’s just a rating or contains comments as well, etc.). When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership. To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Any violation of our review guidelines.if the writer is claiming to be someone else) Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence.However, we won’t display any reviews that include or refer to (among other things): Ideally, we'd publish every review we get, positive and negative. If we find any, we delete them and, if necessary, take action against whoever is responsible.Īnyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. To edit a review you’ve already submitted, contact our Customer Service team. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. ![]() Guests submit their subscores and their overall scores independently – there’s no direct link between them. #APPARTAMENTI ELBAMAR LACONA CAPOLIVERI FREE#Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. ![]() To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. The WiFi is 'free and available in the entire hotel' if you happen to be sleeping under the table next to reception.Each review score is between 1 and 10. The sea is 'visible' but the hotel is nowhere near the beach. The apartment itself was a basic, self-catering type of place. I called their office in Portoferraio and they apologized and corrected the payment. Later on that day I found out from my credit card company they had double-charged us. The next morning we finally met the housekeeper and sorted out the credit card payment. We finally had somewhere to sleep for the night. After a few more tours of the property we found a key in the door of Room 14. Happy Days we thought! We walked around the apartments and could not find any such room. But there was a ray of light as there was a note on the door telling us we where in room 114. We arrived at Elbamar Lacona Hotel 2 and the reception was closed. So off we went with our luggage to Elbamar Lacona Hotel 2, which was.yes you've guessed it.down the hill! Luckily we have Italian friends we could call and they eventually found out that we weren't booked in at the Elbamar Lacona Hotel but maybe we were booked in at Elbamar Lacona Hotel 2! Obviously we had never even known they had 2 locations and nothing was mentioned in the booking confirmation. ![]() We called the number on the door and got through to a woman that only spoke Italian (a general problem in Elba). Reception was closed and no one was there. We finally dragged our language up the hill to Elbamar Lacona Hotel. (Note - Lacona is not really a town but more a spread out settlement of guest houses and hotels). We asked in a local restaurant and they had heard of Elbamar Lacona Hotel and it was about 1.5 KMs up a hill. No one on the bus had heard of Elbamar Lacona Hotel so we used a TomTom on a phone to get off at the right place. During the longish bus ride which does it's best to go everywhere but Lacona I got a call from someone from TESI Viaggia (apparently the booking company) telling us we should have checked in and paid at Portoferraio! I told them we were already on the bus and after some negotiation they agreed to sort out the payment the next day by credit card and that the housekeeper would what at our accommodation to show us to our apartment. We figured out we could take a bus to Lacona on the other side of the when we arrived. #APPARTAMENTI ELBAMAR LACONA CAPOLIVERI HOW TO#I don't normally write negative reviews if I can help but I feel I had to share this with anyone planning on booking this place.įirstly, no one replied to my email requesting information on how to get the accommodation from Portoferraio where the ferry docks. What People are saying Terrible on almost all counts WorldTravlz on 15:02 ![]()
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